booking the rental of a property, Samui Holiday Homes acts as an agent on
behalf of the owners or management of the property. All bookings are made
subject to acceptance of the terms and conditions stipulated below.
Confirmation of Availability
receipt of a request for availability, the applicable villa rates and the
amount of deposit required will be confirmed.
bookings of less than one week, or bookings made within 30 days of
arrival, full payment is required at the time of reservation.
may cancel your reservation at any time by notifying us in writing by
email. The following cancellation terms apply: more than 30 days prior to
arrival: forfeiture of the deposit; less than 30 days prior to arrival:
total cost. If it becomes necessary to cancel all or any part of the
booking, you must notify us by email. The cancellation will take effect
from the day the written confirmation is received. The above cancellation
charges also apply if Samui Holiday Homes cancels the booking due to
non-payment of the balance.
$50 administration fee will be charged by Samui Holiday Homes for any
change to the booking after a confirmation has been issued. Acceptance of
any change is subject to approval by the villa's owner.
& Departure Times
should assume the check-in time is after 12 noon, and checkout time is
prior to 12 noon, unless otherwise specified or agreed. Account will be taken where
possible of flight arrival/departure times.
or Cancellation by Samui Holiday Homes
the unlikely event that Samui Holiday Homes or the villas
owners/management have to make any changes to confirmed bookings, we will
advise you at the earliest possible date.
those persons stipulated on the booking form may reside at the property as
guests. Please notify us as soon as possible of any changes. The number of
people staying at the property must not exceed the maximum capacity
specified, except in the case of infants (under two years old), or unless
the owner/management of the villas or a Samui Holiday Homes representative
find that the number of people staying at the property exceeds that on the
booking form, additional guests will be subject to a per person, per day
surcharge and/or may be asked to vacate the premises.
camping is permitted in the property grounds and Samui Holiday Homes
regrets that no pets are allowed.
In line with their Corporate Responsibility, the management of some villas reserve the sole and exclusive right to request any guest to vacate a property in the event of any of the following cases:
1- male or female joiners are invited over to the property, as non registered guests
2- any illegal activities with under-age individuals are witnessed (guests would be summoned to the local police)
3- any other illegal or immoral activities are done within the private boundaries of the property (eg: use of illegal drugs, illicit pictures and movies)
No refund would be applicable.
While not generally required, a security deposit may be payable to the villas owners/management on arrival. This is to cover the cost of any damage or breakages during the rental period to the villa or its contents. The security deposit may also be used to cover incidental expenses for optional services rendered on site. Security deposit payments should be refunded on departure, less any applicable costs. Samui Holiday Homes does not handle security deposits, and is not liable for any disputes in claims between guests and the respective villa management.
It is a condition of the booking that the entire party is covered by comprehensive travel insurance of their own (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including local treatment, evacuation and repatriation coverage).
Holiday Homes and the villas owners/management are not responsible and are
held harmless by you and your party against any and all claims including
any accidents related to the use of the villa facilities or locally
procured third party services such as, but not limited to, watercraft,
water sports, car or motorbike rental.
no circumstances shall Samui Holiday Homes and
the villas owners/management
be responsible for any loss, expense, damage, claim or injury either
directly or indirectly, consequential or otherwise whatsoever, caused or
incurred, whether arising in contract or otherwise in law or equity as a
result of rendering of the services or accommodation as described or
substituted, or by reason of military action, revolution or acts of God,
or by any agents, employees, subcontractors, servants or third parties
whatsoever supplying any of the services or accommodation herein or as
Holiday Homes accepts no responsibility for the following:
person making the reservation is held responsible for the correct and
appropriate behavior of the guests staying at the villa. Should any member
of the party not behave in such a manner, the villa owner/management or
Samui Holiday Homes representative may at their absolute discretion ask
the offending guest(s) to vacate the villa forthwith.
deadly weapons, pyrotechnics, prohibited drugs, and gambling are not
at the Villas
of the villas may include the service of one or several staff. Additional
services such as those of cooks and/or drivers can usually be sourced.
Please give ample notice as soon as possible; especially at peak holiday
seasons and we shall try to assist.
villas are either equipped with a safe in one of the rooms, or a safe is
available at the villa owners /management office. Any valuables left at
the property are at the guests' own risk. Neither Samui Holiday Homes nor
the villa owners/management nor the villas' staff are to be held
responsible for their loss or damage.
and towels are included in all villas. These are normally changed every 3
days. If you require more frequent changes there may be extra charges.
Limited laundry facilities exist on site, with charges made per item.
Outside services are also available for a small service charge and must be
paid at the time incurred.
Care of the Facilities
part of this agreement and as all villas are privately owned, guests are
required to take due care when residing at the villas, especially of
children playing in the gardens, near or in the entrance, the road, the
plunge pool/swimming pool, and the beach and/or sea. Furthermore, guests
are reminded not to enter the villas wet as the floors can be slippery.
Damage or injury arising shall not be the responsibility of Samui Holiday
Homes in any way whatsoever.
These conditions and any contract to which they apply are governed in all respects by the applicable Thai law, and the Thai courts only shall have jurisdiction in relation to any claim or dispute arising out of, or connected with them.
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villa rental specialists for luxury properties on Koh Samui, Thailand.